Your Privacy
At Moonen Luxury Renovations, we are dedicated to safeguarding your privacy as a valued visitor to our website. The information we collect about you is used to enhance the services we offer. We respect the privacy and confidentiality of the information you provide and comply with the Australian Privacy Principles. Please read our privacy policy carefully.
You may update your details at any time by contacting us via email. All customer data is protected by our secure server, ensuring it remains secure from unauthorized access or use. We do not store credit card information on our servers.
Storage and Security of Your Information
We collect and store information that you provide through our website or by other means. This may include basic contact details like your name, phone number, address, and email, used to send information or process orders. We may also collect other details when you provide feedback, change your preferences, respond to surveys, or communicate with customer support.
We may use your personal information for direct marketing, website updates, or newsletters, but only if you have subscribed. If you wish to stop receiving these, you can unsubscribe at any time, and we will act on your request immediately.
Your personal and company details are not shared for any other purpose. Information is only provided to third-party suppliers if required by law, for the goods or services you have purchased, or to protect our rights.
We value the privacy of all online visitors. We may collect information that can identify you, such as through feedback or newsletter subscriptions (Personal Data).
We take every reasonable step to protect your Personal Data while in our control. We do not knowingly share your data with third parties except with service providers who assist us. If we do share data with a service provider, they must comply with our privacy standards. Some service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you need specific details.
Non-personal information sent through our website or obtained from third parties may be kept, used, and disclosed without confidentiality obligations. We may freely use ideas, concepts, or techniques contained in such information for any purpose, including developing or marketing products.
Cookies
Cookies are small files placed in your browser that collect information about your browsing behavior. They allow websites to tailor their settings to suit your preferences. Cookies do not access personal information stored on your computer. Most browsers accept cookies automatically, but you can reject them in your settings. However, rejecting cookies may limit your ability to use our website.
Our website uses cookies to analyze traffic and improve your experience. Cookies may also serve relevant ads through third-party services such as Google Ads, which may appear on our website or others.
Disclosure of Your Information
We may need to disclose your Personal Data to comply with legal obligations or protect the rights of Moonen Luxury Renovations, our customers, or third parties. For example, we may need to disclose information in response to a legal request like a subpoena or court order.
In the event of a change in business control (such as a merger or sale), customer information, including Personal Data, may be disclosed to the potential buyer under confidentiality agreements. We will always act in good faith when disclosing such information.
Third Parties
We will never sell or trade your personal information. We only disclose your details to third parties when necessary for services or legal obligations. However, we may use general information to create marketing statistics and understand user trends to improve our website and services.
Security
We are committed to ensuring the security and integrity of any personal information you submit to our website. We regularly update our security measures in line with the latest technology to protect your data.
Links
Our website may contain links to other sites for your convenience. These links do not signify endorsement, and we are not responsible for the privacy practices of other sites. We encourage users to read the privacy policies of other websites when leaving our site.
Change in Privacy Policy
We may update our privacy policy to remain current, and any changes will be effective immediately upon posting on our website. Please review our policy regularly.
If you have any questions or concerns about our privacy policy or how your personal information is used, contact us at your convenience, and we will respond within 48 hours.
